Cookie Policy

Last updated: 26 August 2026 This Cookie Policy explains how Da Luz, operated by Mindscape, Lda., uses cookies and similar technologies on the website https://daluznatal.pt. This Policy should be read together with our Privacy Policy. 1. What Are Cookies? Cookies are small information files stored on the user’s device when they visit a website. Among other functions, cookies allow us to ensure that the Website operates correctly, save certain preferences, analyse Website usage and, subject to consent, measure and personalise advertising campaigns. Similar technologies may also be used, such as pixels, identifiers, tags or other storage and measurement mechanisms. 2. What Types of Cookies Do We Use? 2.1. Necessary Cookies These cookies are essential for the operation of the Website and for providing functionality requested by the user. They may be used to: - enable navigation on the Website; - manage the shopping cart; - process checkout; - enable login to the customer account; - maintain Website security; - save privacy preferences; - process orders and payments. Because they are strictly necessary for the operation of the Website or for providing services requested by the user, these cookies generally do not require consent. 2.2. Performance and Analytics Cookies With consent, we may use cookies and similar technologies to understand how visitors use the Website and to improve its performance. These cookies may allow us to analyse, among other things: - number of visits; - pages and products viewed; - sources of visits; - session duration; - devices and browsers used; - interactions carried out on the Website; - errors or performance issues. For these purposes, Da Luz may use Google Analytics 4 (GA4), among other tools. 2.3. Marketing and Advertising Cookies With consent, we may use cookies and similar technologies to measure the effectiveness of our advertising campaigns, create audiences and display more relevant advertising. These technologies may be used to: - measure conversions; - understand whether a purchase resulted from an advertising campaign; - create audiences for campaigns; - carry out remarketing activities; - limit the repetition of advertisements; - measure advertising performance; - display advertisements that are more relevant to the user. For these purposes, tools such as the following may be used: - Google Ads; - Meta Pixel, provided by Meta Platforms; - other advertising tools that may be identified in the Website’s cookie management tool. 3. Third-Party Services The Website uses or may use third-party services that rely on cookies or similar technologies. These may include: Jumpseller The Jumpseller platform is used to host and operate the online store, including features relating to navigation, the shopping cart, checkout, customer accounts and orders. Some cookies used by the platform are necessary for the operation of the Website. Google With consent, Google services may be used, including: - Google Analytics 4; - Google Ads; - Google Tag Manager, as a tool for managing tags and related technologies. More information about how Google processes data is available at: https://policies.google.com/privacy Meta With consent, Meta Pixel may be used to measure campaigns and conversions, create audiences and display advertising on Meta platforms, including Facebook and Instagram. More information about how Meta processes data is available at: https://www.facebook.com/privacy/policy/ 4. Google Tag Manager Da Luz may use Google Tag Manager to manage and implement certain tags and technologies used on the Website. Google Tag Manager operates as a tag management tool. The activation of technologies managed through this tool will depend on the user’s consent preferences and the settings adopted on the Website. 5. Consent Where cookies or technologies are not strictly necessary, they will only be activated after the user has given consent, where legally required. When visiting the Website, users may manage their preferences through the cookie banner or cookie settings tool. Users may: - accept optional cookies; - refuse optional cookies; - select the categories they wish to allow; - change their preferences at a later time. Refusing optional cookies will generally not prevent the use of the essential features of the Website. 6. Changing or Withdrawing Consent Users may change or withdraw their consent at any time through the cookie settings tool available on the Website. Withdrawing consent does not affect the lawfulness of processing carried out previously on the basis of valid consent. Users may also delete cookies already stored on their devices through their browser settings. 7. Browser Management Most browsers allow users to view, delete or block cookies. The procedure varies depending on the browser and device used. Blocking strictly necessary cookies may prevent certain Website features from working correctly, including the shopping cart, checkout, authentication or other essential functions. 8. Cookie Duration The duration of cookies depends on their purpose and on the provider responsible for the technology. Cookies may include: - session cookies, which are deleted when the user closes the browser; - persistent cookies, which remain on the device for a specific period or until deleted by the user. Information about the cookies used, their purposes and their duration may be displayed through the Website’s cookie management tool. 9. International Data Transfers Some providers used by Da Luz, including Google or Meta, may process data outside the European Economic Area. Where applicable, these transfers must take place in accordance with the legally established mechanisms for international data transfers, as explained in our Privacy Policy. 10. Changes to This Cookie Policy This Policy may be updated whenever there are legal or technical changes or changes to the services and technologies used by Da Luz. The most recent version will be available on the Website, together with the date of the latest update. 11. Contact Details For questions relating to the use of cookies or the protection of personal data, please contact: Da Luz — Mindscape, Lda. Email: geral@daluznatal.pt Website: https://daluznatal.pt